COVID-19
INFORMATION - Coronavirus (COVID-19)
As a virtual store the current Pandemic has little impact on our business.
Our most recent releases are provided in the “By Download” format, where there is absolutely no physical contact required and so is, - by far - the best way to do business with us. (It is also the cheapest and the fastest way.)
Our traditional delivery method, e.g., sending you CDs through the mail, does offer some slight risk to you because it has to be handled during packaging and transit through the mail, SO:
If you decide you want a copy, continue to place your order as normal and, when the package arrives, we suggest you “decontaminate” all* the exterior packaging. (* PLEASE do not “decontaminate” the CD disk!! It is NOT waterproof and WILL probably be destroyed by “sanitation” liquids.) Please see below for the latest detailed changes to these "suggestions."
OR:
Give us a call at (613) 692-2667 (EST: Office hours), or eMail us at: Books@ArchiveCDBooks.ca , and we may be able to offer to make you a downloadable copy of the product a.s.a.p. (We’ll let you know when you are able to order the Downloadable copy.)
Finally - and unfortunately - ALL of the upcoming Conferences and Shows we had intended to appear at - as vendors - have been suspended or cancelled. We are sorry not to be able to meet with all our friends, but health concerns MUST take precedence over socialization and so we will have to be patient until the “All Clear” has been sounded.
CHANGES TO PACKAGE RECEPTION PRECAUTIONS:
WAS: Removed or revised
COVID-19 PANDEMIC ADVISARY
In view of pandemic conditions we provide the following guidance as to the package's potential as a virus carrier.
• All the materials used in this package, as presented to the mail carrier, were uncontaminated, having been in our storage for more than 3 months.
• We cannot, however, control its exposure in transit so PLEASE take care and discard, all the exterior packaging down to the protective CD case and Invoice. If unopened, we were the only ones to have handled the CD and there are no recognizable signs of COVID-19 here to date! (For your own protection you might want to use suitable protective equipment for initial handling.) There is NO known method for decontaminating the actual CD. Any attempt to do so will DESTROY the CD. The virus may remain hazardous on the CD for 9 days. You are free to use your own precautions EXCEPT for the sanctions on decontamination of the optical disk.
IS: Added or rewritten.
COVID-19 PANDEMIC ADVISORY- rev. 1 (17 Aug. 2020)
In view of pandemic conditions we provide the following guidance as to the package's potential as a virus carrier.
• All the materials used in this package, as presented to the mail carrier, have been in our storage for more than 3 months or quarantined by us for 14+ days.
• We cannot, however, control its exposure in transit so PLEASE take care and discard, all the exterior packaging down to the protective CD case and Invoice. The most recent intelligence indicates that packaging materials are NOT native hosts of the virus but they CAN carry surface(droplet) contamination for a few hours. (You might want to continue to use suitable protective equipment for initial handling.) There is NO known method for decontaminating the actual CD. Any attempt to do so will DESTROY the CD. You are free to use your own precautions EXCEPT for the sanctions on decontamination of the optical disk.